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Privacy Policy

EnviroAutomate Pty Ltd 
Website: www.enviroautomate.com 
Effective Date: 17 February 2025

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EnviroAutomate Group Pty Ltd ("EnviroAutomate," "we," "us," or "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Commonwealth) (the Act). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.enviroautomate.com) and use our services. 

 

1. Information We Collect

 

We collect and process different types of information to provide and improve our services, only when necessary for service delivery, business administration, and legal compliance. 

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1.1 Personal Information 

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When you interact with our website, we may collect personal information such as: 

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  • Name 

  • Email address 

  • Phone number 

  • Company name 

  • Job title 

  • Billing and payment details (if applicable) 

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1.2 Non-Personal Information 

 

We may collect non-personal information, such as: 

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  • IP address 

  • Browser type and version 

  • Pages visited 

  • Time spent on the site 

  • Cookies and tracking technologies 

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2. How We Use Your Information 

 

We use your information for the following purposes: 

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  • To provide and maintain our services 

  • To improve our website and user experience 

  • To respond to inquiries and customer support requests 

  • To send marketing and promotional communications (you can opt out anytime) 

  • To comply with legal and regulatory obligations 

 

3. Cookies and Tracking Technologies 

 

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. 

 

4. How We Share Your Information 

 

We do not sell or rent your personal data. However, we may share your information with: 

  • Service Providers: Third-party vendors who assist in website hosting, analytics, and payment processing. 

  • Legal Compliance: When required by law or to protect our rights and interests. 

  • Business Transfers: In the event of a merger, sale, or transfer of assets. 

 

4.1 Overseas Data Transfers 

 

If we transfer your personal information outside of Australia, we will take reasonable steps to ensure that the recipient complies with the Privacy Act 1988 (Cth) or has adequate safeguards in place. We will only transfer data to countries with privacy protections equivalent to those required under Australian law. 

 

5. Direct Marketing 

 

If you are a customer or have otherwise provided your contact details to EnviroAutomate, we may send you marketing emails about developments in our products, services, and business. You may opt out of receiving these emails at any time. 

We use an email management system that collects data on email interactions, such as whether an email was opened or if links were clicked. This helps us improve the relevance of our communications.

 

5.1 Opting Out of Marketing Communications 

 

You may opt out of direct marketing at any time by: 

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  • Clicking the 'Unsubscribe' link in our emails. 

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6. Data Security 

 

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission is completely secure, and we cannot guarantee absolute security. 

We store your personal information securely in cloud-based systems and third-party servers. These providers are required to comply with Australian privacy laws and maintain appropriate security controls. 

 

7. Notifiable Data Breaches 

We take security seriously and aim to prevent data breaches. However, if a data breach occurs that is likely to result in serious harm to you, we will comply with the Notifiable Data Breach (NDB) scheme under the Privacy Act. This includes notifying you and the Office of the Australian Information Commissioner (OAIC) as soon as practicable. 

 

8. Your Rights and Choices 

Depending on your location, you may have the right to: 

  • Access, update, or delete your personal information. 

  • Object to data processing or request restriction. 

  • Opt out of marketing communications. 

  • Withdraw consent where applicable. 

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To exercise these rights, please contact us at privacy@enviroautomate.com. 

 

9. Third-Party Links 

 

Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies. 

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10. Privacy Complaints 

 

If you have concerns about how we handle your personal information, you may contact us at: 

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  • Phone: 0434 613 635 

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We will acknowledge and respond to complaints within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. 

 

11. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

 

12. Contact Us 

If you have any questions about this Privacy Policy, please contact us at: â€‹

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EnviroAutomate Pty Ltd
Email: privacy@enviroautomate.com

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